Defective itemsUpdated 18 hours ago

🛠️ TLF Apparel Product Warranty Policy

TLF Apparel products are backed by a 90-day warranty, starting from the date of delivery. This warranty covers manufacturing defects that become apparent within the first month of regular wear.

We are committed to producing premium-quality athletic apparel designed to withstand tough workouts and daily use. However, if you experience a product issue that appears to be a defect, we’re here to help.

✅ Examples of Acceptable Defects:

• Seams coming apart or loose stitching (not to be confused with end stitching or minor stitching irregularities that do not affect the garment’s function)
• Broken zippers or faulty hardware
• Fabric tears or holes present upon arrival
• Crooked or misaligned logos or prints
• Stains or discoloration on new, unworn items. (must be reported within 48 hours of delivery)

To initiate a claim, please submit a support ticket with the following:

• Your full name
• Order number
• Clear photos of the full item and showing the issue

Our customer support team will review your submission and determine the appropriate solution, which may include a refund, store credit, or replacement.

⚠️ Important Notes:

• TLF Apparel reserves the right to inspect and assess the item to determine whether it qualifies as a manufacturing defect.
• In many cases, the item must be returned and physically assessed before compensation can be offered. Return instructions will be provided if this step is necessary.
• Not all issues will be deemed defective. If an item shows signs of use but no qualifying defect, it may not be eligible for full compensation.
• Used merchandise returned without a valid defect will be subject to a 25% restocking fee and may be returned to you at your expense if deemed ineligible for a refund.

We appreciate your understanding and cooperation as we work to uphold the high quality and standards of the TLF brand.

If you have any questions, our Customer Experience Team is ready to assist you.